ANI & COMPANY is committed to ensuring a smooth and fair experience for both sellers and buyers. Our cancel and return policy is designed to protect the interests of all parties involved. As a seller, you must clearly outline your cancellation and return policies on your product listings. This includes specifying the conditions under which cancellations or returns are accepted, the time frame for returns, and any associated costs such as restocking fees or return shipping charges. ANI & COMPANY requires that all sellers adhere to consumer protection laws and regulations, which may vary by region. If a buyer requests a cancellation or return, you are expected to respond promptly and professionally. In cases where the product is defective, damaged, or not as described, the seller is obligated to accept the return and provide a full refund, including any shipping costs. For other types of returns, sellers may offer a replacement, exchange, or store credit, depending on the circumstances. ANI & COMPANY may intervene in disputes between buyers and sellers if necessary, and failure to comply with this policy may result in penalties, including suspension of your account. Our goal is to maintain a high level of trust and satisfaction on the ANI & COMPANY platform, and we encourage all sellers to act in good faith and uphold these standards.